Definitely not. We pride ourselves in our integrity, honesty and transparency. It is very important to us to make sure that you have read the job description and given is consent to represent you with the client.
We acknowledge all applications via e-mail, if we think that you are suitable for the role then we will contact you to discuss the role within 2 working days. If we have not contacted you by then it could be that we felt you were unsuitable for the role.
Your CV will be forwarded to one of our consultants to be reviewed. If we find that we have a job suitable for you, or we think we can help, we will be in touch to discuss the role further. As you can probably guess it is extremely busy and we are receiving a high level of applications so please be patient with us and we will endeavour to get back to you.
Although we do our best to try and contact you within 2 days, with the level of application we are receiving this isn’t always possible and it may take some time. Of course we would like to speak to everyone who contacts us but as you can probably imagine it is a busy time for us, so although you should get an outcome email we are unable to provide feedback on every application.
There is no need to write a cover letter before engaging with a consultant. If you wish to apply for a role we are advertising please check the role details to see if a cover letter is required first. It is always best practise to first have a brief insightful conversation with one of our consultants before writing a cover letter as they will know the finer details of the role and will be able to recommend specific strengths/skills to highlight.
The market is ever changing and we use all available platforms to keep on top the trends. We monitor the business of charities and who is in demand through job boards, social media platforms, news and more. On top of this, we are able to speak with a vast network of contacts and clients in the sector who inform us before most of up and coming changes and demands.
Once you have registered with us, please reach out to us regularly to keep us updated with your availability for work, this will help us ensure to be in touch with you first when we have temporary assignments relevant to you. If you find work elsewhere then do let us know whether you want us to keep you in mind for future opportunities.
We will provide you with the following information:
- The estimated length of the temporary assignment
- Working hours required per day/week
- Hourly pay rate – PAYE
- Holiday pay rate
- Location of the company
- Line manager/Point of contact
- Please ensure you have mapped out your journey to your new workplace before your start date, and allow enough time to arrive well before you are due to start on the day.
- Have our confirmation of assignment to hand to make sure you have the relevant information for your arrival, and the name of the person you are reporting to etc.
- If you can, check in with your Consultant to let them know you have arrived safely.
Please do call and email your Consultant as soon as you can so we can inform your line manager well before you are due to start.
When registering, you will be provided with Terms of Engagement For Agency Workers, this is your contract for services. If you have any questions relating to this document please speak to your consultant.
The Agency Workers Regulations 2010 (AWR) were designed to tackle discrimination against an agency worker in the workplace, considering the basic pay, holiday pay, working time, and working conditions. The Regulations give temporary agency workers the following rights.
From day one of an assignment, temporary agency workers have a right to:
- Equal access to collective facilities provided by the hirer (such as canteens, staff rooms, toilet and shower facilities, car parking and transport services)
- Information about, and the opportunity to apply for, vacancies in the hirer’s workplace.
After 12 weeks (the ‘qualifying period’) in the same role with the same hirer, temporary agency workers have the right to:
- Equal treatment on pay, holidays and working time as a equivalent permanent employee
- Improved pregnancy rights.
When you are offered a job as a temporary worker with Charity People, you must provide at least two references covering the last three years of your employment.
If you worked for one employer for the past three years, we will need a reference from them, plus an additional reference such as a character reference. Alternatively, if several different companies employed you during the last three years, we will need references from each employer.
If you worked via another recruitment agency, please provide their details as a referee for us to contact to confirm your employment history.
If you are temping with Charity People, you would have already received an email confirming details of your assignment and explaining timesheet process with a timesheet template attached.
As a temporary worker at Charity People, you are required to complete and submit your timesheet on a weekly basis to your line manager for approval.
Once your timesheet been approved, please email your timesheet to firstname.lastname@example.org (No later than Monday’s at 12:00pm)
If approved by Monday 12:00pm, the net payment will reach your account by the Friday of that week (i.e. the Friday following the week worked). If you miss the 12:00pm timesheet deadline, the timesheet will need to be submitted by the following week on the next pay run.
If you have any questions about your timesheet or payroll, please contact our team on email@example.com or telephone 0207 939 7439.
You can access your payslips via our online portal. Once you have submitted your first timesheet, you will receive an email from firstname.lastname@example.org inviting you to register for MyEpayWindow.
At the end of your temporary assignment, please request your P45 through your Charity People consultant who will arrange for this to be sent to you. Any remaining holiday entitlement will automatically be paid out to you with your P45.
Holiday pay is accrued at 12.07% of your basic hourly pay rate – which represents 28 days inclusive of UK Bank Holidays. This is accumulated in addition to your basic pay rate and is available for you to take when you are not working.
You will be informed what your holiday pay calculation is at the start of your assignment. A breakdown of your holiday entitlement will be shown on your payslip each week. Please contact email@example.com or 0207 939 7439 if you have any queries with regards to this.
Holiday pay is kept aside to be paid out to you when you want to take holiday or if you are sick – or for any other reason. This money belongs to you and you can request to have a specific sum to be paid out to you at any time before the completion of your assignment
Please specify the amount of holiday pay you would like to receive by £ amount and not hours-worth. You can check the amount available to you on your payslip.
When you have finished your assignment, any holiday pay left over will be paid out to you.
Alternatively, you can choose not to accrue your holiday pay, but rather have it paid out to you on a weekly basis. If this is what you would prefer, please send an email specifying this to firstname.lastname@example.org.