Our Values
Our values are at the heart of everything we do at Charity People.
They shape our approach with partners, candidates, colleagues, and the wider world—setting the highest standards for our work and enabling us to hold ourselves to account.
Together, we’re united by a shared goal: leaving lasting, positive impacts in our sector and beyond. That’s why so many of the organisations that we partner with return to us—because we share their belief in the power of purposeful work. We’re committed to acting with integrity and inclusivity, working collaboratively with you, using our breadth of expertise to achieve this mission together.
Integrity
We conduct ourselves with honesty and strong moral principles in all our interactions, whether with our partner organisations or the talented people we place with them.
What does that mean in practice?
- We truly believe in the not-for-profit sector and the powerful work that it achieves.
- We utilise the power of feedback, using it as an opportunity to continually improve the ways that we work.
- We connect you with people who genuinely match your organisation’s ambitions.
- Our employee ownership model allows flexibility in our fees, meaning finding the right candidates is as accessible as possible.
- In November 2024, we became one of the first charity sector recruiters to be B Corp certified, emphasising the quality of our service.
- We continue to use our platform as a force for good, because this sector, and the world needs people with a passion for positive impacts.
Inclusivity
We are dedicated to finding the right people for each role, regardless of background, identity, or circumstances. Diverse teams make for stronger organisations, with each voice adding new value.
What does that mean in practice?
- We ensure we reach a diverse pool of applicants as well as supporting both our clients and candidates to make the whole recruitment process equitable and inclusive.
- Of the candidates we placed in 2023/24, 39% are non-white, 68% are women, and 18% have a disability or long-term condition.
- We identify and remove barriers related to unintentionally exclusive hiring practices that might deter qualified candidates.
- We promote open and respectful dialogue about diversity and inclusion through regular training and internal surveys.
- Our diverse team offers valuable insights and unique perspectives to best help your candidate search.
Collaboration
We believe that successful collaboration, through transparency and regular communication, is the key to achieving great things together.
What does that mean in practice?
- We share knowledge internally, meaning you benefit from the expertise of our entire team and a “big picture” approach to solving problems.
- You have access to our extensive network, with a wide and diverse pool of candidates and contacts.
- Our combination of complete transparency and regular feedback reduces risks and increases chance of success.
- We’re not just about finding the right people for the job; we’re about building partnerships that make a difference.
- In 2023/24, 100% of our clients gave positive feedback, while 64.5% of our clients were repeat customers.
Expertise
We harness over 30 years of experience, and a commitment to continuous learning, improvement, and innovation to support you in reaching your goals.
What does that mean in practice?
- Our expertise runs broad and deep, spanning recruitment, HR, and drawing on the experience of team members who have dedicated much of their careers to a range areas across the Charity sector.
- Our industry know-how enables us to identify your unique challenges efficiently and proactively, providing tailored solutions that free up time, reduce workload, and optimise resources.
- We keep up-to-date with industry trends and market demands, using our knowledge to help drive the sector forward.
- We’re backed by data: according to our 23/24 Impact Report, 100% of clients stated they would be likely to recommend us to their network.
