• Operations and Governance Manager
  • Full Time
  • London
  • £28000 - £30000 per annum USD / Year
  • Salary: £28000 - £30000 per annum
  • Consultant: Jen D'Souza
  • Contact Number: 020 7939 7439
  • Expiry Date: 2023-12-06

Operations and Governance Manager

Family Business Research Foundation

London/Hybrid – working from home, with requirement to attend occasional meetings and events in London


Full time, 35 hours per week with flexible working

£28,000-£30,000 based on experience

Benefits including 25 days annual leave plus bank holidays and employer contribution pension

Charity People are delighted to be partnering with the Family Business Research Foundation, a charity dedicated to promoting a greater knowledge and understanding of family business, to help bring on board a skilled and dedicated Operations and Governance Manager.

Established in 2009, the Family Business Research Foundation (FBRF) is committed to advancing knowledge and understanding of the UK family business sector and their contribution and impact on the UK economy, as well as identifying the key challenges and opportunities that they face. The results of FBRF’s research have become one of the primary sources of evidence on the impact of family companies in the UK and is relied upon by government, family businesses (as well as their advisers), organisations, academics and researchers to help underpin their decision making and actions. More information can be found on the website: Family Business Research Foundation (fbrf.org.uk).

The Operations and Governance Manager will ensure the effective operation of the FBRF by providing administrative and operational support to the Head of Research and the Board across key areas, including governance, fundraising, marketing, communications, research, events and administration.

Key Responsibilities:

  • Governance: You will provide secretarial support for board and sub-committee meetings, including scheduling meetings, circulating papers, maintaining governance records, and assisting with trustee recruitment.
  • Fundraising: You will assist with producing promotional materials and fundraising content, maintaining donor contact data, and assisting with impact reporting. You will coordinate the annual benefactors’ dinner.
  • Marketing and Communications: You will disseminate research findings through various communication channels and manage online content and website performance.
  • Research and Events: You will support with the recruitment of participants for research projects, provide administrative support for meetings and events, and assist with the preparation and dissemination of event materials.
  • Administration: You will respond to queries and maintain databases, coordinate file management, and administer IT systems.

The Operations and Governance Manager will have a minimum 5 years’ experience in a similar administration or support role. The successful candidate will have excellent written and oral communication skills and excellent attention to detail. You will be highly organised with experience of scheduling meetings and taking minutes, and with advanced time-management skills. You will be able to work independently, with the ability to prioritise and manage a busy workload and be a team player. You will be proficient in all Microsoft Office applications, as well as confident administering online platforms, such as databases and preparing and uploading content for websites and experienced in using social media. The ideal candidate will have an interest in family business and experience of working within the charity sector.

The role is home based and full time with flexible working hours around core hours of 10-4pm. You will be expected to attend occasional meetings and events in London. Due to the Head of Research and the Board meetings being based in London, the successful candidate will be London based or be able to easily commute to London.

This is a fantastic opportunity to be part of a small organisation dedicated to making a difference to the UK family business sector and the communities across the UK which benefit from family businesses. If you are excited by this and have the relevant skills and experience to apply, we would be delighted to hear from you.

How to apply:

The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Jen@charitypeople.co.uk or contact Jen for an informal confidential chat about the role. The closing date is 9am on Wednesday 6 December. Interviews will be held online on Wednesday 13 or Thursday 14 December.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

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