• Senior Services and Development Lead
  • Full Time
  • London
  • £41000 - £44000 per annum USD / Year
  • Salary: £41000 - £44000 per annum
  • Consultant: Jen D'Souza
  • Contact Number: 020 7939 7439
  • Expiry Date: 2024-07-25

Senior Services and Development Lead

Suzy Lamplugh Trust

London/Hybrid with 40% of the week in the office and regular travel to other sites across the UK


Full time, 35 hours per week with flexible working

Salary £41,000-£44,000 based on experience

Excellent benefits, including employer contribution pension, 28 days annual leave (increasing after 3 and 5 years to a maximum of 33 days) plus bank holidays, pension with 5% contribution, special leave for life events, cycle to work scheme/interest free loans for annual travel season tickets

Do you feel motivated to help victims of stalking? Do you want to shape the future of our response to stalking, harassment and personal safety? Do you have resilience and flexibility, to meet the demands this role brings, and enjoy working in a sharing and learning environment?

Charity People are proud to be partnering with the Suzy Lamplugh Trust, the UK’s founding personal safety charity and leading authority on stalking, to recruit a Senior Services and Development Lead.

The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name and continues to be a pioneer in reducing the risk and prevalence of abuse, aggression and violence – with a specific focus on stalking and harassment – through education, campaigning, policy and support.

A growing charity, the Suzy Lamplugh Trust delivers high value impact. The Stalking Helpline offers support and advice to thousands of victims of stalking every year and bespoke advocacy teams work closely with partners and stakeholders across the Violence Against Women and Girls’ sector, criminal justice system, and both statutory and non-statutory services to ensure people live a life free from abuse and fear.

The Senior Services and Development Lead role is about making a difference, supporting the most vulnerable, standing up against what is wrong, driving systemic change, and holding decision makers to account. The team work hard so beneficiaries sleep better at night, families can reunite at the end of the working day, and victims of harassment and stalking can regain control of their situations.

Key responsibilities

  • Lead, deliver and develop operational projects, ensuring the work of the Suzy Lamplugh Trust has maximum impact and is embedded into the core output of the charity.
  • Lead on the National Stalking Helpline, National Advocacy Service which offers support and advice to thousands of victims of stalking every year, and the Cleveland Advocacy project.
  • Work with the Director of Services to deliver an ambitious strategy which includes developing national hubs and accreditation services across the UK, as well as supporting in the roll out and delivery of core training packages across statutory and non-statutory services.
  • Provide leadership and management to relevant managers and team leaders.

The Senior Service and Development Lead will be an ambitious, dynamic leader with strong senior operational experience. The successful candidate will need to think on their feet and work in a fast paced, ever-changing environment.  You will have a successful track record in designing, developing and delivering a range of projects and services demonstrating strong project management skills, as well as significant experience offering strategic and operational direction to front line services. You will have a background in the violence against women and girls’ sector and experience of working in domestic abuse, sexual violence and/or the criminal justice sector. The ideal candidate will have experience in safeguarding and case supervision.

You will have demonstrable experience in a senior managerial role, be confident setting targets and appraising performance and be an inspiring leader. You will be an excellent communicator with have a successful track record representing an organisation to senior external stakeholders, including government and the media, with strong influencing and negotiation skills with people at all levels. You will have experience developing briefings, producing reports and reporting to funders. You will understand the financial constraints of working in a small charity, and funding mechanisms within the sector, with proven ability to manage multiple complex budgets. You will be passionate about the area of violence against women and girls and want to play an integral part of its future.

This is an exciting time to be part of this organisation. If you are committed, ambitious, results-driven, and resilient and would like to hear more about this opportunity, we would be delighted to hear from you.

How to apply:

The application process is CV and Supporting Statement. In the first instance, for more information about the role, please send your up-to-date CV to Jen@charitypeople.co.uk or contact Jen for an informal confidential chat. The closing date is 9am on Friday 19th July. Applications are being reviewed and interviews will be taking place on a rolling basis, so we encourage you to contact us as soon as possible if you are interested.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Upload your CV/resume or any other relevant file. Max. file size: 100 MB.