"Our previous recruitment attempts to this role had been unsuccesful; not attracting people with the right skills.Ellen listened carefully to what we thought we needed and helped us to shape the role; she advised us on salary and what potential candidates might find appealing about our organisation. What was particularly useful was the help that she gave at each step of the process and when we faltered she was there to talk it through with us again. As a small organistion we were hesitant about spending in order to recruit but we definitely consider that we would not have reached the candidates that we did and we wouldn't have appointed the successful candidate without Ellen's help. The investment was worth it in terms of getting the right person and easing the burden on current staff."